Privacy Policy

Wizard Engines prioritizes the privacy and security of our clients, website visitors, and users. As a digital marketing agency, we are committed to protecting your personal data while providing high-quality services that help grow your business. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

By accessing or using our services, you agree to the collection and use of information as described in this policy. If you do not agree with any aspect of this Privacy Policy, we advise you to stop using our services immediately.

1. Information We Collect

We collect different types of information depending on how you interact with our website and services. This information helps us provide personalized services and ensure that your experience with Wizard Engines is smooth and secure.

Personal Data

Personal data is any information that can be used to identify you, either directly or indirectly. This includes details such as:

• Your name
• Email address
• Phone number
• Mailing address
• Payment information (when applicable)
• Any other information you choose to provide us during the registration process or when you fill out forms on our website

We collect this information when you:

• Sign up for our services
• Contact us via email or through our contact forms
• Subscribe to our newsletter
• Purchase services or make payments
• Request customer support or engage with us through social media

Usage Data

Usage data includes information about how you access and use our website and services. This type of data helps us improve the performance and usability of our platform. Usage data may include:

• Your IP address
• The type of device you are using (e.g., smartphone, tablet, or desktop)
• Browser type and version
• Pages visited on our website
• Time and date of your visit
• Referring to the website or link
• Other diagnostic data

We may also collect data on how you interact with our email campaigns, including open rates, clicks, and conversion statistics.

Cookies and Tracking Technologies

We use cookies and other tracking technologies, such as web beacons, to collect information on how you navigate our website. Cookies are small files stored on your device to enhance your user experience by remembering your preferences or helping us analyze website performance.

Cookies enable us to provide a personalized experience by remembering your login credentials, tracking your activity across our site, and delivering relevant content. You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

2. How We Use Your Information

We collect and use your information for a variety of purposes, including:

• To Provide and Improve Our Services: We use the information we collect to offer you tailored services, including social media management, content creation, and analytics. We use usage data to monitor website performance and improve our service offerings.
• To Communicate with You: We may use your personal information to contact you with updates, marketing materials, service updates, and promotional offers. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
• To Process Payments and Orders: When you purchase our services or make payments, we use your payment information to process transactions securely. This data is used exclusively for billing purposes.
• For Customer Support: We may use the information you provide to respond to inquiries, resolve issues, and provide the necessary support.
• For Legal and Regulatory Compliance: We may use your data to comply with legal obligations, resolve disputes, and enforce our agreements with clients. This may include responding to subpoenas, court orders, or legal proceedings.

3. How We Protect Your Information

At Wizard Engines, we take the protection of your personal data seriously. We use a combination of technical, administrative, and physical measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use secure encryption protocols to protect sensitive data during transmission.
• Firewalls and Security Systems: Our website and databases are protected by firewalls and other security mechanisms to prevent unauthorized access.
• Access Control: Only authorized personnel have access to your personal data. We restrict access to information on a need-to-know basis.

Despite these efforts, please be aware that no method of transmission over the Internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf. Examples of third-party services we may use include:

• Payment processors for billing and invoicing
• Email marketing platforms for communication and newsletters
• Website hosting services
• Analytics services to monitor website performance

Additionally, we may disclose your information if required by law or to protect our rights. This may include responding to legal requests, preventing fraud, or protecting the safety of our users.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have specific rights regarding the personal information we collect and how we use it. These rights may include:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal data.
• Deletion: You may request the deletion of your personal data, subject to certain exceptions (such as compliance with legal obligations).
• Opt-Out: You can opt out of receiving marketing communications by unsubscribing or contacting us directly.

If you wish to exercise any of these rights, please contact us using the details below.

6. Third-Party Links

Our website may contain links to external sites or services that are not operated by us. We have no control over and are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policy of every site you visit to understand how they collect and use your data.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes to this policy will be posted on this page with an updated date at the bottom. We recommend reviewing this policy regularly to stay informed about how we protect your personal data.

8. Contact Us

If you have any questions about this Privacy Policy, or if you need assistance with your data, please contact us at:

Wizard Engines
Email: info@wizardengines.com
Phone: +1 (513) 270-9563
Address: 1614 W. PORTER STREET PHILADELPHIA, PA 19145